Our training programmes

All our training programmes are designed not only to enable adults to become familiar with conflict resolution approaches, but also to share activities, games and content that can be used with young people.

Our programmes run at many levels. There are awareness workshops to familiarise staff with what the young people are taught and how schemes work.

Other programmes are designed to enable staff to learn new skills and techniques for handling difficult conversations. We run briefing sessions for governors, workshops for parents, and ‘train the trainer’ days for staff leading on these programmes in school. CRESST is able to provide bespoke workshops on learning mediation skills and one-to-one coaching.

We post training dates here throughout the year.

“I have gained a much greater understanding of mediation/conflict coaching that I can now introduce on a daily basis”. Participant, Sheffield Hallam University.

Staff CPD

Using our many years’ experience in educational and youth settings, and drawing on the skills and expertise of our trainers, we offer training programmes to assist senior leaders, teachers, teaching assistants, lunchtime supervisors, governors, parents and carers to use a wide range of conflict resolution skills and techniques. Our experience tells us how important it is for adults to model the language and behaviour they expect young people to learn and use.

We currently offer two online training courses for teachers/school staff:

• De-escalating challenging behaviour

This session offers a simple technique you can use when someone comes to you with a serious accusation of challenging behaviour such as bullying, harassment or racial abuse AND the person’s emotions are very elevated.

When people feel threatened by others’ behaviours it can cause conflict. However, what might feel ‘threatening’ or ‘insulting’ to one person might not be for another. In school, you may often find yourself navigating different perceptions of an event, some of which could be serious and require further action. How can you find out what has happened, whether an event is serious (falling under school policy on bullying or equality, for example) AND bring down the intensity of people’s emotions so that they feel heard and safe?

• The power of conflict: From conflict to communication

Conflicts are inevitable in school and in life in general. But can they ever be a good thing? In this workshop we will explore the value of conflicts within schools and how to resolve them in a way that makes, as opposed to breaks, relationships  and transforms classroom challenges into learning opportunities.

For more information

Email admin@cresst.org.uk to book the above training for your school or to discuss further bespoke training for your organisation.